The Lost Art of Listening
How Learning to Listen Can Improve RelationshipsBook - 2009
"This thoughtful, witty, and empathic book has already helped over 100,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations"--Cover, p. 4.
Publisher: New York, London, Guilford Press,, 
Edition: Second edition.
Copyright Date: ©2009
Characteristics: vi, 313 pages ; 23 cm.